MyRx365

Download the app on your device

 

Advantages

Better clinical data

Paperwork is on us. We coordinate prior authorizations, taking the burden off of you and your staff.

Better documentation

Video archives, speech recognition transcription, and eventually auto-scribe capabilities

Adherence Metrics

When you want to know what medication compliance looks like for your patients, you can depend on us.

More patients seen and more services offered such as RPM, CCM, and BHI

Expert Consultations

Our experienced staff are HIPAA-certified and available to answer patient questions

No upfront costs

Pay as you go, better reimbursement

Send us the Prescription. We’ll take care of the rest.

Validate insurance and file the claim
Help manage Prior Authorizations and apply financial assistance
Coordinate delivery with patient
Work with patients to maintain adherence, address side effects, answer questions, and schedule refills

Pricing

Pricing is per provider on a monthly basis. Remote Patient Monitoring and Behavioral Health Integration is set at $5 each per patient monthly



Monthly
Annually

LIMITED PRACTICE

$ 40
monthly

60 calls monthly

Virtual Waiting Room

Secure Messaging

& more features

Get this plan

FREE

With 20 RPM patients monthly
popular

BASIC PRACTICE

$ 75
monthly

All Limited Practice Features

Unlimited Calls

Get this plan

FREE

With 40 RPM patients monthly

IDEAL PRACTICE

$ 125
monthly

All Basic Practice Features

Recorded encounters

Get this plan

FREE

With 60 RPM patients monthly

LIMITED PRACTICE

$ 380
yearly

60 calls monthly

Virtual Waiting Room

Secure Messaging

& more features

Get this plan

FREE

60 RPM patients monthly
popular

BASIC PRACTICE

$ 720
yearly

All Limited Practice Features

Unlimited Calls

Get this plan

FREE

60 RPM patients monthly

IDEAL PRACTICE

$ 1200
yearly

All Basic Practice Features

Recorded encounters

Get this plan

FREE

60 RPM patients monthly

RPM or BHI

$5

/patient monthly

*Requires selection of a tier. Applicable to all packages

Features


Virtual Practice
    • Audio/Video Calls
    • Secure Messaging
    • Virtual Waiting Room
    • Appointment Scheduling
    • Appointment Reminders
    • Unlimited Staff
    • Photo Capture
    • Insurance Capture
    • Demographics Capture
    • Health Summary Capture
    • After Visit Summary
Vitals Capture
  • Medical Device Integration
  • Apple Health / Google Fit Integration
  • Vitals Threshold Customization
  • Trends & Alerts
Diet Capture
  • Ingredients
  • Nutrition Information
  • Macro Calculation
Form Filling
  • Auto-scoring
  • Trends
Communication
  • BAA Agreements
  • In-app Patient Consent
  • Document Management
  • Broadcast Messaging
  • Patient Letters
Orders
  • Prescriptions
  • Radiology Ordering
  • Patient Education Videos
  • Lab Ordering
  • Referrals
Convenience
  • Quick Login (Biometric authentication)
  • Quick Registration
  • Tablet and phone
  • iOS & Android
  • Siri Compatible
  • Dark Mode
Security
  • End to end encryption
  • Secure Data Center
  • HIPAA compliant
  • Audio-only Option
  • Phone Number Privacy
Support
  • In-app help
  • Email support
  • Phone support
Extras
  • RPM Capable
  • BHI Capable
  • CCM Capable
  • Transcript (Extra cost)
  • e-Fax (Extra cost)
  • Integration (Extra cost)
  • Patient Payment Capture


Trial

No contracts. First month is free. No hidden fees. Use as much as you want to get comfortable with the platform. After the first month, you will pay as you go. There are no upfront costs.



Onboarding

Download the free app from the AppStore and register for an account. Once registered, our team will configure your account. From the time you receive an email confirming activation, you will have 30 days to try our platform at no cost. At the end of the trial period you will be charged based on your usage.There is no additional subscription fees

Reimbursements


Certain payors will reimburse for tele-health services equal to office visits while others may not or have certain requirements.

Currently, there are 33 states that have parity laws that mandate private payer reimbursement for telemedicine services. To learn more, visit the American Telemedicine Association

You may also visit the Center for Connected Health Policy to learn more about patient and provider requirements that determine reimbursement. Additionally, they provide in-depth information on legislation for both public and private healthcare programs and is a fantastic resource for those looking to dive deep into individual state policy.

Private Pay

Parity laws allow for providers to be paid at the same rate irrespective of whether services are provided by telehealth or in-person. Parity laws are equalizing payments with traditional practice. Each provider must review their private payor contracts to determine what services are eligible for telehealth.

Footnote: A map of state parity law status around the country.

Medicare

Medicare currently pays for telehealth services, but with a major asterisk. They are required to be provided only in rural or in provider shortage areas and must be provided at certain types of facilities. Medicare does allow telehealth services for CCM (chronic care management) and RPM (remote patient monitoring) to be paid for regardless of patient or provider location. And now they are also allowing demonstration projects for ESRD (end stage renal disease) patients to provide telehealth services irrespective of their location

Medicaid

Medicaid allows for all tele-health services in 49 states. Refer to the CCHP website for state-specific details

Capitated Pay

Telehealth is a very useful tool to decrease cost of care for capitated providers while still providing significant improvement for access to care of patients.

Self Pay

Direct pay providers may charge patients their own custom rates for concierge care.

More
Remote Patient Monitoring
Behavioural Health Integration
Chronic Care Management

Remote Patient Monitoring (RPM)


  • CPT code 99453 - $19 reimbursemenmt for one time for initiation / setup of assisting patients to start RPM.
  • CPT code 99454 - $64 monthly reimbursement for initiation / setup of patient data transmission.
  • CPT code 99457 - $51 monthly once reimbursement for 20 minutes of collection and interpretation of physiologic data ( Blood pressure, pulse, blood sugar, weight, etc ) digitally stored and or transmitted by patient or caregiver.
  • CPT code 99458 - $42 monthly once reimbursement for additional 20 minutes of collection and interpretation of physiologic data ( Blood pressure, pulse, blood sugar, weight, etc ) digitally stored and or transmitted by patient or caregiver.
  • Does not include data from hospital or clinical lab or radiology suite.
  • Improves performance on x` QPP for clinical practice improvement activity and advancing care information performance categories. (10% bonus)
  • Not subject to Medicare patient location rules

  • Here's how you can integrate RPM into your practice
    1. Step 1: Contact malpractice carrier for coverage of telehealth services and check for parity laws in your state to assure maximum payment.
    2. Step 2: Download the MyRx365 Professional app(orange) for doctors and staff and help your patients download and use the MyRx365 app(blue). Your patients might need to remember their Apple or Google Play credentials in order to download the app.
    3. Step 3: Recruit patients to do RPM understanding they are responsible for their copay and have staff create manual RPM patient registry.
    4. Step 4: Staff call patients weekly to review vitals with EMR open to reference their chart.
    5. Step 5: Review the auto generated record of vitals and print out the pdf and enter it into the EMR by scanning or importing it.
    6. Step 6: Notify your billing professionals to use the new billing codes below.
      • 99453 initiation of RPM (once only)
      • 99454 monthly beginning of RPM data transmission using MyRx365 device
      • 99457 for 20 min of vitals gathering (RPM) by certified staff using MyRx365 each month
      • 99458 for additional 20 min of vitals gathering (RPM) by certified staff using MyRx365 each month

    7. * You can also use MyRx365's help to recruit patients at no additional cost to you
      1. Send a password protected database of patient names, cell # and emails so that MyRx365 can send out email and SMS invites to your patient panel.
      2. Print patient recruitment brochures and patient instruction cards from MyRx365.com.
      3. Advertise this service for free on your waiting room education service screens.
      4. Have your patients optionally buy health measuring devices compatible with MyRx365.
    8. Enjoy more free time!
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more
  • Apple Health Integration
  • Google fit Integration
  • Med Devices
  • Alerts/Notification

Behavioral Health Integration (BHI)


  • CPT code 99484 - $48 reimbursement once monthly for 20 minutes of non face to face service
  • Patient must have a behavioral health condition such as depression, anxiety, ADHD, Bipolar disorder, substance abuse disorder, PTSD
  • Initial or follow up monitoring may include use of applicable validated rating scales
  • There must be continuity of care by same team member, no psych consult required
  • Not subject to Medicare patient location rules

  • Here's how you can integrate BHI into your practice -
    1. Step 1: Contact your malpractice carrier to cover telehealth services and check for parity laws in your state to assure maximum payment.
    2. Step 2: Download the MyRx365 Professional app(orange) for doctors and staff and help your patients download and use the MyRx365 app(blue). Your patients might need to remember their Apple or Google Play credentials in order to download the app.
    3. Step 3: Have certified staff register on MyRx365 Professional, and demonstrate its use.
    4. Step 4: Notify your billing professionals to use the new billing code below.
      • 99484 for 20 min of Mental Health Care by a certified staff using MyRx365 each month.
    5. Step 5: Create a manual BHI patient registry.
    6. Step 6: Staff can screen for appropriate mental health diagnosis status using the app.
    7. Step 7: Review, print/scan the completed screening form into the patient's chart of your EHR.
    8. Step 8: Enter the appropriate codes in your billing EHR.

    9. * You can also use MyRx365's help to recruit patients at no additional cost to you
      1. Send a password protected database of patient names, cell # and emails so that MyRx365 can send out email and SMS invites to your patient panel.
      2. Print patient recruitment brochures and patient instruction cards from MyRx365.com.
      3. Advertise this service for free on your waiting room education service screens.
      4. Have your patients optionally buy health measuring devices compatible with MyRx365.
    10. Enjoy more free time!
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more
  • Auto Scored Forms
  • Hi-Def Video

Chronic Care Management (CCM)


MyRx365 is a telehealth platform app which allows staff to connect with patients remotely through a private and secure video call. The app can collect patient vitals and record the interactions. It gives an easy, convenient and flexible option to get timely care for chronic conditions. The app allows practices to capture additional revenues and give better care

  • CPT code 99490 - $42 reimbursement once monthly for 20 minutes of non face to face service
  • CPT code G0506 - $64 one time reimbursement for helping to initiate CCM services face to face as an additional charge to regular visit
  • Patients with two or more chronic conditions which may lead to death and may last at least 12 months (like HTN, HD, DM, CHOL, etc)
  • Any clinical staff including certified MA my perform this service
  • Only PCP provider allowed to bill monthly
  • Billing PCP must create a plan of care initially and an agreement with current patient
  • Services performed may include lab order/review, radiology order/ review, Rx refill/review, preventative services order/ review, consultant referral/ note review, coordination of care with family or friends
  • Not subject to Medicare patient location rules

  • Here's how you can integrate CCM into your practice
    1. Step 1: Contact malpractice carrier for coverage of telehealth services and check for parity laws in your state to assure maximum payment.
    2. Step 2: Download MyRx365 Professional app (orange) for doctors and staff and help patients to download and use the MyRx365 app (blue). Your patients might need to remember their Apple or Google Play credentials in order to download the app.
    3. Step 3: Create manual CCM patient registry.
    4. Step 4: Create a patient care plan.
    5. Step 5: If 20 minutes or more of staff time is used in ordering or reviewing needed meds, labs, radiology orders, or referrals, have the staff attest this in the EHR and notify your billing professionals to use the new billing codes below.
      • G0506 initiation of CCM during an in-person visit.
      • 99490 for 20 min of CCM by a certified staff using MyRx365 each month.
    6. Step 6: Print pdf, scane or import it and notate that the video visit is on MyRx365.

    7. * You can also use MyRx365's help to recruit patients at no additional cost to you
      1. Send a password protected database of patient names, cell # and emails so that MyRx365 can send out email and SMS invites to your patient panel.
      2. Print patient recruitment brochures and patient instruction cards from MyRx365.com.
      3. Advertise this service for free on your waiting room education service screens.
      4. Have your patients optionally buy health measuring devices compatible with MyRx365.
    8. Enjoy more free time!
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more
  • Rules Engine
  • Secure Messaging