Paperwork is on us. We coordinate prior authorizations, taking the burden off of you and your staff.
Video archives, speech recognition transcription, and eventually auto-scribe capabilities
When you want to know what medication compliance looks like for your patients, you can depend on us.
More patients seen and more services offered such as RPM, CCM, and BHI
Our experienced staff are HIPAA-certified and available to answer patient questions
Pay as you go, better reimbursement
Pricing is per provider on a monthly basis. Remote Patient Monitoring and Behavioral Health Integration is set at $5 each per patient monthly
60 calls monthly
Virtual Waiting Room
Secure Messaging
Get this plan
60 calls monthly
Virtual Waiting Room
Secure Messaging
Get this plan
$5
/patient monthly
*Requires selection of a tier. Applicable to all packages
No contracts. First month is free. No hidden fees. Use as much as you want to get comfortable with the platform. After the first month, you will pay as you go. There are no upfront costs.
Download the free app from the AppStore and register for an account. Once registered, our team will configure your account. From the time you receive an email confirming activation, you will have 30 days to try our platform at no cost. At the end of the trial period you will be charged based on your usage.There is no additional subscription fees
Download the patients app from the AppStore
Register for an account using basic demographic info, along with your phone and email address
Lookup and establish care with your specific providers
Send requests for appointments to your provider through the app or via traditional means
Consent to a telemedicine visit and confirm your insurance status and demogprahics prior to the call.
Note: Any required payment will be collected by your provider's office
Upload any documents that you'd like to review with your doctor
Measure your vitals using FDA approved medical remote patient monitoring at your convenience or during a live video call
Answer video calls from your provider at the scheduled appointment window to discuss your issues
Receive prescriptions, lab/radiology orders, and specialist referrals through the app
Upon completion of the visit, review video of the entire encounter
Upon completion of the visit, review video of the entire encounter and print/attach the transcript to the patient's chart within your EHR of choice
Review the recorded encouter, and input CPT or ICD codes into conventional billing system to payors
Certain payors will reimburse for tele-health services equal to office visits while others may not or have certain requirements.
Currently, there are 33 states that have parity laws that mandate private payer reimbursement for telemedicine services. To learn more, visit the American Telemedicine Association
You may also visit the Center for Connected Health Policy to learn more about patient and provider requirements that determine reimbursement. Additionally, they provide in-depth information on legislation for both public and private healthcare programs and is a fantastic resource for those looking to dive deep into individual state policy.
Parity laws allow for providers to be paid at the same rate irrespective of whether services are provided by telehealth or in-person. Parity laws are equalizing payments with traditional practice. Each provider must review their private payor contracts to determine what services are eligible for telehealth.
Footnote: A map of state parity law status around the country.
Medicare currently pays for telehealth services, but with a major asterisk. They are required to be provided only in rural or in provider shortage areas and must be provided at certain types of facilities. Medicare does allow telehealth services for CCM (chronic care management) and RPM (remote patient monitoring) to be paid for regardless of patient or provider location. And now they are also allowing demonstration projects for ESRD (end stage renal disease) patients to provide telehealth services irrespective of their location
Medicaid allows for all tele-health services in 49 states. Refer to the CCHP website for state-specific details
Telehealth is a very useful tool to decrease cost of care for capitated providers while still providing significant improvement for access to care of patients.
Direct pay providers may charge patients their own custom rates for concierge care.
MyRx365 is a telehealth platform app which allows staff to connect with patients remotely through a private and secure video call. The app can collect patient vitals and record the interactions. It gives an easy, convenient and flexible option to get timely care for chronic conditions. The app allows practices to capture additional revenues and give better care
